The Information Regulator has published the draft for the Protection of Personal Information Act (“POPIA”) draft regulations. Those in the industry are invited to comment on the published regulations by the 7th of November this year. Understanding and complying with these regulations is integral to our industry; you have the chance to give your commentary before the final regulations are published.

Please follow this link for a copy of the POPIA draft regulations:

To comment on the regulations, the Department of Justice and Constitutional Development provides the following guidelines in the Government Gazette of 8 September 2017:

Any person wishing to comment on the draft Regulations is invited to submit written comments to the Information Regulator on or before 07 November 2017. Comments should be marked for the attention of Ms M Mphelo, and –

a) if they are delivered by e-mail, they can be sent to [email protected];

b) if they are forwarded by post, be addressed to –

  • The Information Regulator
  • Private Bag X81
  • 0001

c) if delivered by hand be delivered at –

  • The Information Regulator
  • SALU Building
  • 316 Thabo Sehume Street (corner of Thabo Sehume and Francis Baard Streets)

d) if it is faxed, they can be faxed to 086 500 3351.

Further information may be obtained from Ms M Mphelo who may be contacted at 012 406 4818.

We encourage you to read through the POPIA draft regulations and assess how each of them impacts your business in terms of day-to-day function, marketing, and how your company manages the various phases of the customer life cycle.

Understanding POPIA is not only good business practice; it can save your company from unnecessary fines or legal actions. It’s important that this knowledge is shared with your employees. They also need to be aware of how POPIA impacts your business.

While POPIA may seem restrictive, insights from Europe and the UK show that POPIA can help economies and have a positive effect on GDP.

Luyt, D. (2017). Direct Marketing Active Under POPIA in the Future. Presentation at the Credit and Decision Analytics Conference.

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