Ensure the sale of solutions and services to existing account clients and identifies further sales opportunities within these accounts, builds new account clients, manages customer satisfaction and retention, and coordinates the preparation and presentation of sales proposals.
The complete and full spectrum administration function of the External SME External department is adhered to by:
Compiling sales proposals and quotes
Researching Prices of Competitors
Compiling Sales Progress reports. Supplying weekly & Monthly ratings and reports to Regional Sales Manager
Managing Sage CRM opportunities to ensure information is up to date and accurate
Provider superior service in the SME and Compuscan market hand to hand with sales excellence
Engaging with all markets in and out the SME and provide proved new and current client with the best solution Compuscan can provide. Address budget target month
The extent you exhibit the core values of Compuscan i.e. Customer Focus, Competitiveness, Innovation, Accountability & Empowerment, Openness & Honesty as well as Trust & Respect, in your everyday work tasks.
Required Key Skills
Initiative and Responsibility
Acts on own initiative, makes things happen and accepts responsibility for the results
Identifies and seizes commercial opportunities; has a strong positive impact on business growth and profitability
Makes an impact; convinces and persuades others; promotes plans and ideas successfully.
Builds a useful network of contacts and relationships and utilizes it to achieve objectives.
Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results
Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocate resources effectively
Creates a stable and re-assuring work atmosphere; supports and encourages team in difficult times; is firm and reliable.
Analysis and Judgment
Quickly understands and analyses complex issues and problems; comes up with sound and rational judgments.
Demonstrates specialist knowledge and expertise in own area; participates in continuous professional development.
Produces fresh and imaginative ideas and solutions; breaks away from tradition; promotes change and novelty.
Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively.
Co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals.
Is aware of own strengths and limitations and pursues learning and career development opportunities.
Required qualifications and experience
NQF Level 4 to 5 – Matric (Grade 12) minimum
100% Bilingual (English & 2nd language) indigenous will be beneficiary
Computer Certificate (or similar qualification) (1-2 years)
Sales/Customer relations experience (5+ years minimum)
Competent in Customer Service, Training, IT software problem solving & Sales
More than 4 years sales experience will be beneficiary
Knowledge of Finance Industry (Very Advantageous)
Knowledge of Credit Industry (Very Advantageous)
Strong Leadership Qualities with Exceptional People Skills
Excellent Sales Ability
Outstanding Communication Skills
Exceptional Organizational and planning Skills
Excellent Facilitation /Couching Skills
Outstanding Administrative Skills
PC Operating Systems (setup, troubleshooting & operation)
MS Word, MS Excel, MS Outlook Competent